The council fobbed you off with "contact the bailiffs".


The council is trying to protect the commercial interests of the bailiff company by leaving the enforcement power with the bailiffs so they may collect their fees and charges, and complete the work without recourse to public funds.

See if any of the following options are open to you to protect yourself from the enforcement and the bailiffs fees and charges.



Pay the arrears directly to the Council,[1][2][3] and tell the bailiff the amount outstanding has been paid.[4][5]

If you are vulnerable, you can postpone the bailiffs.[9][10][11][12]

Ask the council to suspend the liability order,[12] and get more time to pay.[13][14][15]

Deploy a "Pay and Reclaim".[16]

Take steps to protect your property and your vehicle (goods).[17]

Approach your Local Councillor or CEO of the Council.[18]

Stop further council tax arrears, claim Council tax Reduction.[19]

Sit and wait it out. what happens next?[20]



[1] Section 17(1) of Schedule 4 of the Local Government Finance Act 1992
[2] Regulation 45 of the Council Tax (Administration and Enforcement) Regulations 1992
[3] Paragraph 6(3) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
[4] Paragraph 59(2) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
[5] See Giving the bailiff a Paragraph 59 Notice
[6] Section 6 of the Local Government Finance Act 1992
[7] Section 13A of the Local Government Finance Act 1992
[8] See Raise a dispute about the council tax arrears after bailiffs
[9] Regulation 10(1) of the Taking Control of Goods Regulations 2013
[10] Paragraphs 72-77 of the Taking Control of Goods National Standards, published by the Ministry of Justice
[11] Paragraph 6(3)(c) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
[12] See Bailiffs and vulnerable people
[13] Paragraph 24 of the Taking Control of Goods National Standards, published by the Ministry of Justice
[14] Section 13A(2) of the Local Government Finance Act 1992
[15] See Ask the council to suspend the liability order after bailiffs
[16] See Deploy a "Pay and Reclaim"
[17] See Steps you can take to protect your property and your vehicle (goods) from bailiffs.
[18] See Approach your Local Councillor or CEO of the Council to stop bailiffs.
[19] See Stop further council tax arrears, claim Council tax Reduction.
[20] See Sit and wait it out. what happens next?