The council is trying to protect the commercial interests of the bailiff company, because if you pay the amount outstanding to the council, the enforcement power ceases to be exercisable,[1] the bailiff company loses their fees,[2][3] and the bailiff loses his commission.[4]
Pay the council by sending a cheque for the amount outstanding,[5] write the PCN number on the back of the cheque and take photographs of the cheque and the envelope. Get a certificate of posting from the post office to prove the time the payment was tendered and entered the postal system, then give the bailiff company a notice telling him the amount outstanding has been paid.[6]
Template Notice: Notice to bailiff telling him the amount outstanding has been paid.[6]
Send the notice to the bailiff company and get a certificate of posting from the post office.
Give a copy of the notice to the bailiff company by email and make a screenshot of the sent email capturing the time you gave it.
Send a copy of the notice by text message to the bailiff to his mobile and make a screenshot of the sent text message to record the time you gave it.
Keep all screenshots for your file.
[1] Paragraph 6(3)(1) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
[2] Regulation 3 of the Taking Control of Goods (Fees) Regulations 2014
[3] Regulation 17(1) of the Taking Control of Goods (Fees) Regulations 2014
[4] See: How much to bailiffs earn
[5] Paragraph 50(3) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
[6] Paragraph 59(4) of Schedule 12 of the Tribunals Courts and Enforcement Act 2007
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