Can I make a claim against a bailiff for shouting at me?

Yes

You may be entitled to bring a claim if the bailiff's shouting caused you distress or conveyed a threatening demeanour. Such conduct likely breaches the Taking Control of Goods: National Standards 2014,^[1] specifically paragraphs 8, 20, and 23, which obligate bailiffs to maintain professional standards, avoid aggressive behaviour, and uphold the dignity of individuals.

This behaviour could also amount to harassment, which explicitly prohibits harassment and provides civil remedies for those subjected to it. Individuals to seek redress for improper conduct during the enforcement process.^[2]

If this has caused you undue harm, pursuing this matter may not only provide relief but also hold the bailiff accountable for their actions.^[3]

^{[1] Taking Control of Goods: National Standards 2014
[2] Sections 1 and Section 3 of the Protection from Harassment Act 1997
[3] Paragraph 66 of Schedule 12 of the Tribunals, Courts and Enforcement Act 2007}